Service Guide & Pricing
Transparent Rates & Complete Service Guide
100% actual store receipt billing with zero hidden markups.
1. 💰 Service Price Table
| Service Type | Amount & Standards | Details |
|---|---|---|
| Base Errand Fee | 25,000 KRW (~$19 USD) | Includes 1 store pickup + Incheon Airport T1 or T2 3F Departure delivery |
| Additional Store | +10,000 KRW (~$8 USD) | Per additional store (e.g., Olive Young + Daiso combined) |
| Night/Dawn Surcharge | +10,000 KRW (~$8 USD) | Applied for orders requested/delivered between 22:00 ~ 07:00 |
| Item Cost | 100% Actual Receipt Billing | 100% store receipt attached; sale differences refunded on-site |
| Overseas Shipping Fee | 25,000 KRW + EMS Postage | Packing & handling 25,000 KRW + official Korea Post EMS rates based on weight and country |
Base Errand Fee
25,000 KRW (~$19 USD)
Includes 1 store pickup + Incheon Airport T1 or T2 3F Departure delivery
Additional Store
+10,000 KRW (~$8 USD)
Per additional store (e.g., Olive Young + Daiso combined)
Night/Dawn Surcharge
+10,000 KRW (~$8 USD)
Applied for orders requested/delivered between 22:00 ~ 07:00
Item Cost
100% Actual Receipt Billing
100% store receipt attached; sale differences refunded on-site
Overseas Shipping Fee
25,000 KRW + EMS Postage
Packing & handling 25,000 KRW + official Korea Post EMS rates based on weight and country
2. 💳 Payment Methods
Both domestic and international customers can pay easily via 1-click mobile checkout link.
🇰🇷 Domestic Payments: All Korean credit/debit cards, Kakao Pay, Toss Pay, Naver Pay, bank transfer
🌐 Global Payments: Overseas credit cards (VISA, Mastercard, AMEX, JCB, UnionPay), Apple Pay, Alipay, WeChat Pay
🔒 Secure Payment: Complete checkout safely via 1:1 secure mobile URL provided upon quote confirmation.
3. ⏱️ Lead Time & Recommended Guidelines
Lead Time: Approx. 30 to 60 minutes from payment completion (including store pickup and airport delivery).
Recommended Order Window: Order at least 1 to 1.5 hours prior to entering security screening checkpoints.
※ Ordering while in transit (bus, train, taxi) allows seamless handover without waiting upon arrival.
4. ❓ Frequently Asked Questions (FAQ)
A. AirConcierge is a dedicated 1:1 on-demand shopping and delivery agent for travelers using Incheon Airport. We purchase your needed items before departure and safely hand them over directly at the departure hall according to your flight schedule.
A. Yes, absolutely! AirConcierge tracks your flight number and scheduled departure time in real-time to optimize routes. We recommend ordering at least 1 to 1.5 hours before departure, and on-site airport personnel are immediately dispatched for urgent orders.
A. No. Cash transactions on-site at the airport are strictly prohibited. All service fees and product costs must be paid in advance via our website checkout link.
A. Yes, to prevent handover errors, we verify your [Order Number] or [Name / Last 4 digits of phone number]. Simply provide this information to your AirConcierge for instant handover.
A. No. Airport security regulations strictly prohibit deliveries inside duty-free/boarding zones. Handovers must take place in the public departure area (3F) before passing security checkpoints.
A. We will promptly contact you to offer similar alternatives or issue an immediate 100% refund if no replacement is desired.
A. Copy product URLs from Olive Young/Daiso/Lotte Mart mobile apps into our online order form, or upload screenshots of your cart in the file attachment section.
A. Yes! We recommend advance bookings to ensure 100% item stock and a stress-free departure experience.
A. If promotional sales reduce the actual store cost below the initial quote, the exact difference is refunded immediately upon receipt verification.
A. Yes! Korea Post EMS safely transports large liquid skincare, toners, and shampoos overseas with certified shockproof packaging.
A. Postage is determined by exact weight measured on official post office scales at 100% official EMS rates (at least 30-50% cheaper than airline excess baggage fees).
A. Approx. 3-5 business days for Asia (Japan, China, SE Asia) and 5-7 business days for US/Europe. Real-time tracking numbers are provided immediately upon dispatch.
A. No. Flammable perfumes (alcohol-based), lithium battery power banks, and aerosol spray cans are strictly prohibited air cargo.
A. Most personal skincare orders clear customs within duty-free allowances. Any local tariffs assessed by destination customs remain the responsibility of the recipient.
5. 🏨 Yeongjongdo Hotel Pickup Detailed FAQ
A. Yes, absolutely! When checking out, leave your luggage at the hotel front desk (Bell Desk) under "[AirQuickDaitso / Customer Name]". While you head to the airport or proceed with departure, our dedicated courier will visit the hotel to collect your luggage safely.
A. Please share a photo of your luggage tag number or luggage storage area via KakaoTalk/Messenger. This ensures our courier can locate and retrieve your belongings quickly and without error.
A. Yes, all locations are covered! We provide door-to-door pickup across all of Yeongjongdo, including major resorts (Paradise City, Inspire Resort, Grand Hyatt, Nest Hotel), as well as hotels, residences, serviced apartments, and pensions in Unseo-dong, Yongyu-dong, Muuido, and Eurwangni.
A. Yes, you can choose your desired time. Select your preferred date and time when submitting your request. For same-day urgent pickups, we will notify you of the estimated pickup time via text message after receipt.
A. Yes, 100% secured! Luggage, excess baggage, and Olive Young/Daiso shopping items collected from the hotel are reinforced and double-cushioned using official Post Office EMS large boxes and premium cushioning materials (air caps, bubble wrap, corner guards). You can rest assured against damage or leaks during overseas transit.
A. Yes! As soon as our courier receives your luggage at the front desk, we send on-site verification photos and notification messages. Once received at our Unseo logistics hub and registered with Post Office EMS, a real-time tracking number is sent directly to your mobile phone.